G2E 2019

What does the future of non-gaming look like?

The non-gaming guest still plays a critical role for resort operators. Non-gaming is more relevant than it has ever been, driving up occupancy rates and overall spending at F&B outlets, retail, and sporting and entertainment. The guest experiences that result often translate to improved brand loyalty, repeat business, and increased wallet share. Today, operators are…

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3 Steps to Perfecting the Mobile Guest Experience

In a recent study of 3,000 consumers in the U.S. and the U.K., more than 70% of respondents say they expect personalized experiences when they interact with brands. However, personalization cannot come without some amount of disruption, and there has been no shortage of ripple effects throughout the hospitality industry. According to Zaplox, a leading…

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Why Your PMS Data Should Drive Targeted Offers

The digital age has given us the ability to reach broader sets of qualified audiences and to capture their attention with pinpoint accuracy. It’s important to know what guests want, yet many hoteliers are still unable to create the customized experiences consumers have grown to expect. They view their guests too generally, forcing them into…

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Gaming & Leisure Board Honors Agilysys with Prestigious “Partner Award”

During yesterday evening’s 2019 Gaming & Hospitality Industry Awards, Agilysys received the Partner Award, presented by Gaming & Leisure (G&L) at the G&L Roundtable event. The Partner Award is issued to the organization that best illustrates a granular understanding of the real problems facing their clients. Furthermore, the organization and its employees have taken steps to demonstrate…

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