Ask any hotel manager, and they will tell you that they don’t spend enough time on HR. At the same time, they will champion employees as one of their most valuable assets. HR automation tools can help hotels and resorts realize that assertion without devoting additional time to the job. Due to budget and time…

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Most organizations do not leverage the power of e-documents – a potentially missed opportunity to supercharge the company’s productivity. According to a global survey of workers and IT professionals conducted by IDC, and published in business.com, managing paper documents is a significant efficiency obstruction – accounting for as much as 21.3% in lost productivity. When…

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Although service is a core tenet of hospitality, a report by Revenue Strategy Summit indicates that a lack of sufficient service delivery has resulted in more than 50% of negative guest reviews. The booking experience has evolved radically. Still, the state of communication inside resorts has not undergone the same level of innovation over the…

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