Data Analytics on Front Line for Fraud Detection

As fraudsters find new ways to exploit technology, businesses must take a holistic approach to detect and prevent theft or malicious intrusions. Information shared across the organization, and the people responsible for managing the security of that data must work directly with those responsible for the company‚Äôs enterprise-level fraud prevention. The technologies used must help…

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Connecting More Resorts to Their Guests with an Omnichannel Strategy

Although service is a core tenet of hospitality, a report by Revenue Strategy Summit indicates that a lack of sufficient service delivery has resulted in more than 50% of negative guest reviews. The booking experience has evolved radically. Still, the state of communication inside resorts has not undergone the same level of innovation over the…

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