rGuest Service Named Gold Medal Winner for Best Productivity-Enhancement Technology
The Best Productivity-Enhancement Technology Award was presented to Agilysys for the rGuest Service solution which most improves property jobs or tasks to improve staff and operational efficiency, and enhance the guest experience. Submissions were collected from gaming solution vendors across the industry and were judged by a panel of independent industry executives, consultants and experts.
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The Contactless Guest Journey by Agilysys
The COVID-19 pandemic is changing hospitality guest interactions both today and for tomorrow. Operators must deploy solutions that protect the health of guests & staff alike. Agilysys understands that the ways our industry engages with guests are changing rapidly. And the technology you use must reflect the new reality. Whether it’s with mobility, self-service or both, we have the products to help you meet these needs.
Tuesday, Oct 27th | 9:15 AM PT / 12:15 PM ET
35+ Hospitality Solutions
All Agilysys Originals
Want an in-depth look at our solutions to see how they can help build a better experience for your guests? Schedule a personalized demo and see why our experience, resources, and a proven track record makes all the difference when choosing a solution.
Allentown, Pa and Alpharetta, Ga, October 6, 2020 – Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of next-generation hospitality software solutions and services, and…
Caesars Entertainment UK Selects Agilysys IG OnDemand For Contactless Food & Beverage Ordering & Payment Self-Service
ALPHARETTA, GA. & WINDSOR, UK — September 29, 2020 — Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of next-generation hospitality software solutions and services,…
Atlantis Casino Resort Spa – Reno Selects Agilysys IG Buy To Streamline Buffet Reservations And Ensure Social Distancing
ALPHARETTA, GA. —September 22, 2020, — Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of next-generation hospitality software solutions and services, today announced that Atlantis…
The Ewing Theory suggests that a team inexplicably performs better when their star player is injured or on the bench. That team reaches new heights…
Peppermill Casinos Selects Agilysys rGuest® Express to Enable Guest Self-Service and Improve the Guest Journey
Customer Expands Partnership with Agilysys to Reduce Lines at the Front Desk and Meet Guest Demands for a Contactless User Experience ALPHARETTA, GA. — August…
Kewadin Casinos Selects Agilysys IG OnDemand to Keep Food & Beverage Orders Flowing with Contactless Guest Self-Service
ALPHARETTA, GA. — August 4, 2020 — Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of next-generation hospitality software solutions and services, today announced that…
The impact of COVID-19 on the hospitality industry has been dramatic and wide-ranging, and continues to redefine the guest journey.
Agilysys Sales & Catering, A Cloud-Native & On-Premise Offering, Provides Powerful Tools For Hotels, Resorts And Conference Centers
Powerful Cloud-Native, SaaS, Mobile Solution Streamlines Service Quality Management, Task Visibility & Guest Communication
Accommodating a future of contactless hospitality is possible, and the recovery has already begun.
New Partnership To Extend Agilysys Customers’ Access To Frictionless Global Omni-Channel Payments
Agilysys Announces Hospitality Technology Solutions That Enable Safe and Enjoyable Guest Experiences
Products for Guest Self-Service, Contactless Payment, Staff Communication, Mobile Ordering, Social Distancing & Guest Promotions
The non-gaming guest still plays a critical role for resort operators. Non-gaming is more relevant than it has ever been, driving up occupancy rates and…
In a recent study of 3,000 consumers in the U.S. and the U.K., more than 70% of respondents say they expect personalized experiences when they…
The digital age has given us the ability to reach broader sets of qualified audiences and to capture their attention with pinpoint accuracy. It’s important…
For many consumers, technology equals convenience. But when placing F&B orders, consumers still appreciate an in-person experience. This is true whether they’re ordering from their…
Over 35 Original Solutions to Build a Better Guest Journey
The health and safety of our Guests and Team Members is our top priority. By eliminating buffet lines, the IG Buy reservation kiosks have been very popular with our patrons and have streamlined the buffet dining experience. And with IG Buy’s InfoGenesis POS integration, the solution helps provide a seamless guest experience.
Atlantis Casino Resort Spa
When we looked for a way to extend our existing InfoGenesis POS with contactless guest self-service, Agilysys IG OnDemand was ready. IG OnDemand is helping us enhance our service while encouraging social distancing to help keep guests and staff safe as well as optimising operations and increasing F&B revenue.
When searching for a way to enable a contactless guest experience, we once again chose Agilysys as our partner in order to increase operational efficiency and enhance guest service across our properties. IG OnDemand is a great fit with the rest of our InfoGenesis solutions, helping us continuously enhance our service while appealing to guests. In addition, we look forward to expanding our use of IG OnDemand to replace our existing room service process and eventually enable machine-side dining for players as the environment changes to further optimize operations and increase F&B revenue.
When searching for a way to enable a contactless guest experience, we once again chose Agilysys as our partner in order to increase operational efficiency and enhance guest service. rGuest Express allows us to deliver a more personalized guest journey, while the hotel enjoys reduced lines at the front desk, greater staff productivity, and reduced operating costs. In addition, we look forward to expanding our use of rGuest Express in the future by offering digital keys to further streamline the guest experience.
A Partnership You Can Trust. Always.
We’ve built our company to be the best hospitality partner in the industry. The three things that set Agilysys apart from other providers are three things that matter most to our customers: